Navigating the Healthcare System Together

Dealing with a health situation alone can be overwhelming.  One could easily feel lost or frustrated trying to make sense of a new diagnosis or health crisis without ever considering all the people, places, tasks, or wide-range of decisions that will require your time and attention.

The Vessels team is here to come alongside you through the process so you are not alone. Whether we assist you in developing a list of “the right questions” to ask, taking the lead in exploring plausible alternatives, or providing information and education, Vessels is committed to empowering patients and families through the decision-making process regarding health.

We are here to connect you with the additional dimension of care and support you need, so you can focus on what matters.

Caregiving experts to guide you in a moment of need.

At Vessels, we are a physician-led team developed to aid in navigating the uncertainty that comes with the various stages of a health care diagnosis or situation.  Combining professional knowledge and expertise with our personal experience as caregivers, our primary focus is on providing resources and ensuring a team is in place to support patients and caregivers so that they can experience ease as they live out all aspects of care with grace, compassion, and integrity.

Currently serving Florida, Virginia, and Kentucky.

Overcoming the roadblocks and pitfalls of managing care.

Vessels stands apart from most other organizations because we leverage our physician-led approach that utilizes an interdisciplinary team of nurses, case managers, and social workers devoted to creating a patient-centered plan.

This team collectively has experience and knowledge in navigating healthcare systems, challenges and conditions from various perspectives. We work together to develop a strategy to get things done on your behalf.

House Calls and
Facility Visits

Do you need a medical advocate to support you or your loved one onsite to ensure progress in care?

Vessels offers plans that include support with scheduled visits for patient’s chart or care plan review, physical assessments, and family video conferencing. We meet and collaborate with patients, families, care teams, and medical staff to track progress, address challenges, and explore alternative interventions.

We aim to ensure concordance and adherence to treatment, patient satisfaction, and most importantly, positive health outcomes.

Coaching, Consulting
and Advocacy

Are you having trouble finding the information you need, determining who to contact, or navigating the general process of asking questions about your health concerns?

Vessels will meet with you and work with your team to organize, plan, and structure the most helpful appointments and interactions. 

Our primary goal is to equip you with knowledge and guidance so that health assessments, diagnostic work-ups, and management plans make sense to you and are structured around you and/or your loved one’s needs.

A Proactive Approach
to a Diagnosis

Are you or your loved one faced with a diagnosis that you need help thinking through, processing, and creating a life care plan for the various stages of care?

Sometimes, the struggle is realizing that you don’t know what you don’t know.  Vessels has collective experience in managing the sequential stages of a diagnosis or disease process.

We deliver a clear plan to our clients of what comes next, ensuring a smooth transition and effective management across a spectrum of health care settings and situations.

We provide direct and indirect advocacy support based upon your needs and desires.

On-Site Representation Services

Our Patient Care Service packages guide you or your loved one through transitions from home to care facilities while advocating for the coordination of services amongst your health care team.

Advocacy Services Applied through Graded Levels of Coaching

Our Telehealth Focused Advocacy services are designed to empower you as a patient or caregiver. We provide personalized coaching, consultations, and support to help you navigate your health journey. We make these services easily accessible through our telehealth platform.

What You Can Expect:

Improved Health Outcomes

Our personalized care plans, expert care coordination, and same-day medical support yield improved health outcomes, satisfaction, and overall well-being.

Same-Day Medical Support

Access medical support and advice from any location via our Telehealth and advocacy services. We offer online scheduling and off-hour availability upon request. 

Hassle-Free Scheduling

Eliminating an unnecessary stressor, we leverage coordination to schedule medical appointments, procedures, and tests so they are completed in a timely fashion.

Expert Care Coordination

Support from our team will help you navigate the healthcare system, coordinate appointments, and communicate with healthcare providers.

Reduced Wait Times

Our team will work to reduce wait times for appointments, diagnostic work-ups and tests, so you can receive the answers and care you need as quickly as possible.

Comprehensive Health Review

Receive a thorough review of your medical history and current health status to ensure personalized care that address your projected healthcare needs.

Cost Savings

Enjoy potential cost savings through reduced medical bills and improved health outcomes, due to our streamlined approach to coordinating care.

Peace of Mind

Rest assured knowing that you have a dedicated team of healthcare advocates on your side, providing support and guidance every step of the way.

Seamless Transitions

We facilitate a seamless and personalized transfer of care between healthcare systems by connecting providers and teams across all levels of care.

FAQ

Questions & Answers about our Patient Advocacy Services

We are a team of medical personnel who have lived the  fragmented healthcare experience. As a result, we have created a patient advocacy and elder care consulting practice that offers a holistic approach to care plan implementation.

Vessels provides personalized healthcare navigation services to support patients and their families. Our team is committed to accessibility, accountability, and responsiveness, with strong partnerships to ensure patient-centered care.

It is often difficult to juggle the demands of family, work, daily life, and the responsibility of caring for an aging loved one.

The assistance offered through Vessels lightens the responsibility, giving individuals and families a support system and a sense of security that experienced medical professionals are willing to come alongside on the medical journey. 

Additionally, for adults struggling to make health-related decisions, Vessels can assist with researching and investigating options and alternatives as individuals weigh tough decisions.

Vessels provides a personalized and flexible approach to help address any gaps in care. Our team is available to give you real-time access to trained professionals who work diligently to advocate for you and your healthcare needs. We offer guidance and an extra set of hands, eyes, or ears to help you or your loved one achieve optimal care.

Vessels provides invaluable support as an additional layer to the services of your trusted doctor. Our personalized services can aid with navigating transitions of care, providing resources, or  literally serving as a stopgap while a treatment plan is restructured or you move through different stages of care.

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